Terms of service

Terms & Conditions

Welcome to Alaya. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

This website is operated by Alaya. Throughout the site, the terms “we”, “us” and “our” refer to Alaya.

By visiting our site and/or purchasing from us, you agree to these Terms & Conditions, including any additional policies referenced herein.

We reserve the right to update or modify these terms at any time.

2. Products & Availability

All products displayed on our website are subject to availability.

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device’s display will reflect the exact colors.

We reserve the right to:

  • Limit quantities of any product
  • Discontinue products at any time
  • Refuse any order at our discretion

3. Pricing & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payments are processed securely through third-party payment providers. By making a purchase, you agree to provide accurate and complete payment information.

4. Orders & Cancellations

Once an order is placed, it may not be possible to modify or cancel it.

We reserve the right to cancel any order if we suspect fraud or unauthorized activity.

5. Shipping

Shipping times are estimates and may vary depending on location and external factors.

Alaya is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

6. Returns & Exchanges

Please refer to our Return & Exchange Policy for detailed information regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website — including logos, designs, images, text, and graphics — is the property of Alaya and may not be used, reproduced, or distributed without written permission.

8. User Conduct

You agree not to use the website for any unlawful purpose or to violate any applicable laws.

You may not:

  • Transmit harmful code or viruses
  • Attempt to gain unauthorized access to the website
  • Use our content without permission

9. Limitation of Liability

To the fullest extent permitted by law, Alaya shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
hello@alayaactive.com